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I'm Afenya Montgomery, a transformational leader with a background in nursing management and expertise in providing high quality nursing care and unparalleled customer service.  Prior to becoming a nurse, I spent over 15 years working in customer service and managing teams in corporate environments.  I'm currently a Patient Experience Professional at an award-winning hospital in Illinois.

 I hold a Bachelor of Science degree in Marketing from the University of Illinois in Champaign-Urbana.  I also graduated Summa Cum Laude from Chamberlain College of Nursing obtaining BSN and MSN/MBA degrees.

I'm a creative problem solver, effective in managing projects and people, successfully delegating and providing support while promoting a cohesive team environment.

I'm dedicated to your success!

Offering customized consulting services, workshop facilitation, strategic business solutions and passionate keynote speeches, delivering excellence is the only option.